Live Arrival Guarantee

Live Arrival Guarantee


We want to ensure your peace of mind when you order, so we guarantee that you will get the amount of shrimp you ordered or your money back! 


We also don’t want shrimp to needlessly die so here is the fine print:


Weather:

If the weather is too extreme for shipping (below 40 or above 90), we will hold your order and reach out to you about the best time to ship. We do occasionally provide heat packs or cold packs but they can sometimes do more harm than good.


In case of deaths:

We add +1 shrimp for every 10 shrimp in the unfortunate event that there are deaths during shipping. If there is more than one death we will reimburse you for the dead shrimp but you must do the following: 

  • Take 3 clear pics of the dead shrimp in the unopened bag next to the shipping label within 2 hours of the package arriving.
  • Send us a message or an email at teacherspetnw@gmail.com with a clear description of what happened to the package to help me diagnose the problem.
  • Once we review the details, a refund will be sent to you based on the number of shrimp, this may take up to 48 hours


Shipping

We do not reimburse shipping. We will reimburse you for dead shrimp, or give you a credit for the shrimp and free shipping on a future order.


Rare cases that void the guarantee:

Please note, in some circumstances, our DOA (death on arrival) policy will be voided:

  • If the package is unsuccessful delivery on the 1st attempt (I will ship to the address you provided on file)
  • The package is left outside for an extended period of time during extreme weather. (Once shipped, a tracking number will be provided, it's your responsibility to take them inside as soon as they are delivered. If the package is left outside more than 2 hrs. from the time of delivery, shipping guarantee will be voided)
  • The package is lost due to package theft (If this happens, please contact your local USPS or UPS to file a claim)


While we do our best to ensure our shrimp are comfortable all the way until your front door,  once they are in your possessions, it is your responsibility: 

  • to make sure your water parameters are within the acceptable ranges for that shrimp type. We recommend having a water testing kit ready at all times.
  • to make sure to drip acclimate the shrimp fish into your tank correctly. We suggest drip acclimating for at least 1 hr before putting them in your tank.
  • to make sure your water doesn't fluctuate too much during the day in their first 7 days.
Based on 292 reviews
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excellent

I ordered the blue diamonds from a few different sources and i cant choose who was best all three gave perfect blue diamonds and fast but i did order two from teachers pet

Love them!

My second time ordering from them and all I can think about is ordering more shrimp lol

Love this stuff!

Creates lots of extra snacks for the shrimpies… and at an excellent price!!! Definitely will purchase again!

So satisfied. Awesome seller.

Shrimp all arrived perfectly healthy yet again and beautiful color. Thanks so much!

Mid grade OERT-b

We ordered the mid grad an received exactly what was pictured if not better. We paid for overnight shipping cause we didn’t want them jostled around more then they had to be and they were here the day after shipping. We didn’t read the shipping dates and ordered them late on Wednesday so they got here Tuesday but after checking the policy realized they were right on time. Both were older juveniles so color was easy to confirm and still young enough to adapt easy to their new home. My daughter loves them and they are a great addition to her homeschool biome project. Thank you

Thanks for the thoughtfull review! Those will color up nicely from the picture too once they are acclimated. Feel free to reach out with any questions!

Unexpected Color Variation

Beautiful shrimp! Lively and fun to watch. However, be aware that they come in a mix of yellow and orange and are not all the same color like the pictures suggest. I ended up liking this, since it gives them more variety. But it was still unexpected!

Thanks for the review! How odd that some are on the yellow side, if that persists once they are acclimated let me know and I'll take care of you.

Got a couple orders of these and planning to do more. They are outstanding.

Teacher's Pet always packs with care and ensure the animals have the best chance to survive the trip. They arrive very healthy and ready for acclimation.

Highly recommended.

Shrimp arrived in great health and ready to go. This always is the case with Teacher's Pet.

From the packing to the livestock you can tell the amount of care for the animals.

And this color varient is gorgeous.

Blood Orange Shrimp Are Doing Well

The shrimp arrived in good condition and were acclimated to their new home. They appear to be settling in, and the first ones have begun to come out at feeding time. Their color is nice, and it appears as though they're going to do well.

Amazing customer service and shrimp!

Originally had an issue with ordering these and the customer service was awesome! Super quick to respond and even gave me a discount! The shrimp arrived early and only 1 was dead and I had some bonus extras! 10/10 definitely recommend!

Shrimp!

Love them ! So cute and they are loving it in my tank!

So VIBRANT!

I did a local pickup for these little guys and I was absolutely blown away by how colorful they are! They are practically safety vest orange in the right light 🦺

Highly recommend this seller!

10 out of 10

Very beautiful and healthy shrimp. Everything came well packaged and survived the trip. Overall, the best experience I've had buying shrimp online by far

Some discoloration striaght out the bag but once drip acclimated and settled into tank their true colors came out.

Arrived alive and well. Drip acclimated for about ~3 hours and are looking beautifuln

Arrrived alive and well! Hopefully can start a shrimp colony!

Very happy!

Received all live happy shrimp, plus extras. Couldn’t be happier and planning on purchasing again.

It was amazing they came in perfect. I will be ordering more now.

A Blue Dream

Excellent experience, order confirmation was quick and shipped fairly quick considering the local heatwave. Box arrived timely and in perfect condition. No doas. At least one shrimp was very berried. Definitely recommend Teacher's Pet.

My favorite Amano

I love all Amano shrimps, but the Snow White ones are my current favorite. Beautiful, active shrimp that are the perfect clean up crew. Teacher’s Pet always has lovely shrimp at a good price. I will always buy my shrimp here!

Colorful Amano

I love Amano shrimp for their tank cleaning abilities, and this color morph gives a great pop of color in my tank.

Great for setting up new tank

I used this when setting up my a new tank, and it helped cycle the tank under dark start in 3 weeks. I now use it weekly with water changes. So glad teacher’s pet carries this.

Beautiful

I have had shrimp from other breeders that never bred until I received these shrimp. I have had them for less than six months and I have a ton of babies. I can’t recommend this breeder enough!

Healthy, beautiful, and vibrant!

I ordered 10 but received 12! One sadly passed but the other 11 are doing very well. I love the beautiful glittery pattern on their backs, seem to really love algae wafers, I can draw out all 11 with half a wafer. I've had them for about a week and one even arrived berried! So excited for new little banana boys in my tank! 🍌🦐

Beautiful and arrived alive!

Ordered 5, got 6, all arrived nice and healthy and have made a great addition to my tank.