Live Arrival Guarantee

We want to ensure your peace of mind when you order, so we guarantee that you will get the amount of shrimp you ordered or your money back!

We also don’t want shrimp to needlessly die so here is the fine print:

Weather:

If the weather is too extreme for shipping (below 40 or above 90), we will hold your order and reach out to you about the best time to ship. We do occasionally provide heat packs or cold packs but they can sometimes do more harm than good.

In case of deaths:

We add +1 shrimp for every 10 shrimp in the unfortunate event that there are deaths during shipping. If there is more than one death we will reimburse you for the dead shrimp but you must do the following:

Take 3 clear pics of the dead shrimp in the unopened bag next to the shipping label within 2 hours of the package arriving.
Send us a message or an email at teacherspetnw@gmail.com with a clear description of what happened to the package to help me diagnose the problem.
Once we review the details, a refund will be sent to you based on the number of shrimp, this may take up to 48 hours

Shipping

We do not reimburse shipping. We will reimburse you for dead shrimp, or give you a credit for the shrimp and free shipping on a future order.

Rare cases that void the guarantee:

Please note, in some circumstances, our DOA (death on arrival) policy will be voided:

If the package is unsuccessful delivery on the 1st attempt (I will ship to the address you provided on file)
The package is left outside for an extended period of time during extreme weather. (Once shipped, a tracking number will be provided, it's your responsibility to take them inside as soon as they are delivered. If the package is left outside more than 2 hrs. from the time of delivery, shipping guarantee will be voided)
The package is lost due to package theft (If this happens, please contact your local USPS or UPS to file a claim)

While we do our best to ensure our shrimp are comfortable all the way until your front door, once they are in your possessions, it is your responsibility:

to make sure your water parameters are within the acceptable ranges for that shrimp type. We recommend having a water testing kit ready at all times.
to make sure to drip acclimate the shrimp fish into your tank correctly. We suggest drip acclimating for at least 1 hr before putting them in your tank.
to make sure your water doesn't fluctuate too much during the day in their first 7 days.

Very good quality

Good customer service and shrimp look great

Beautiful, really red, and healthy

I am slowly building up a whole colony of these in my 75 gallon. The more you have, the more they start to interact with each other, which is fascinating. They are beautiful and active and among my favorite aquarium inhabitants.

Happy, healthy, colorful shrimp!

I am honestly so impressed with the quality of these shrimp!

Everyone survived the journey across the country. (Literally. They traveled from Portland to Rhode Island.) They were so safely packaged that I’m not even sure they noticed the trip.

They’ve acclimated to my tank beautifully and their colors are unmatched. They truly put my pet store shrimp to shame with their bold colors. I will definitely be purchasing future shrimp from here!

Awesome!

All shrimp arrived healthy and alive. The shipping was quick and they were well packed. Will be back for more!

I recently found this website and love it. We order from several different online stores for freshwater shrimp and fish. The prices can’t be beat, the quality is outstanding and they always ship one or two extras in the bag in case one dies. We have placed two large orders and everything arrived alive and healthy. I don’t know how they keep their prices so low and provide such great service we plan to continue ordering from them in the future.

Georgous shrimp that are a wonderful addition to my community tank.

Very good quality shrimp, all adult size and alive, and very well packaged.

Arrived healthy but still coloring up

No issues with delivery all arrived alive. However mine aren’t as gold as the pics. The blood oranges in my order have already colored up

Beautiful shrimp

Beautiful coloration, all arrived in great condition

Excellent

I am happy with my purchase, nice colors, good varieties, everyone arrived in good shape.

Cherry Shrimp, better than expected

No DOA, all of the shrimp look great and better grade than expected. Thank you.

Perfect!

They all arrived alive, well, and ahead of schedule! Amazingly packaged! The shrimps are doing amazingly in their new tank

Better than expected

All shrimp arrived exactly on time and all alive, even got a few free one thrown in!

Amazing! Bought from multiple times! Will buy again!

All arrived well packaged, alive, and are doing well! They do seem to be somewhat escape artists though, but that is not new about amanos.

Came healthy but theyre more blue than green

They're so cute!

Hi! I bought some shrimp here after doing some digging around (and having a not so great experience with another seller) and so far everything is fantastic. They were all super chill after shipping and drip acclimating to my tank. Took right to cleaning and swimming around and haven't had any issues yet. Absolutely no DOAs and no problems so far. Fantastic purchase. :)
(Photo included is one of them hanging out with one of my shrimplets)

Beautiful colors, hardy genetics, and got to work right away! Very stoked on these neos!

Happy and healthy skrumps!

All shrimp came alive and well! Dont know if it was intentional, but I got an extra orange Rili, and i couldnt be happier with all of them. Only thing is I couldnt avoid getting the tag-along frogbit out while transfering the shrimp without stressing them, but it'll compliment my salvinia well. Definitely my go-to for shrimp species now!

Vibrant

Beautiful large shrimp with such a deep vibrant blue, I love how they look

Exactly as pictured, arrived healthy and alive. Not as uniform as the other colors but i like the variety of the 11 sent (got an extra!)

All arrived healthy and alive. Super bright yellow!

All arrived healthy and alive. Consistant colors

Some are almost black, but i can see green when i put the light up to most of them. Nice colorations, but all 11 I received were darker than pictured. (They sent me an extra!)

Thanks so much for the review! Green Jades are notorious for taking a while to acclimate to new tanks and get their color back. If you aren't happy after a week of them in your tank please reach out!

All arrived alive and healthy. Consistant blue over a couple orders. 10/10