Live Arrival Guarantee

Live Arrival Guarantee


We want to ensure your peace of mind when you order, so we guarantee that you will get the amount of shrimp you ordered or your money back! 


We also don’t want shrimp to needlessly die so here is the fine print:


Weather:

If the weather is too extreme for shipping (below 40 or above 90), we will hold your order and reach out to you about the best time to ship. We do occasionally provide heat packs or cold packs but they can sometimes do more harm than good.


In case of deaths:

We add +1 shrimp for every 10 shrimp in the unfortunate event that there are deaths during shipping. If there is more than one death we will reimburse you for the dead shrimp but you must do the following: 

  • Take 3 clear pics of the dead shrimp in the unopened bag next to the shipping label within 2 hours of the package arriving.
  • Send us a message or an email at teacherspetnw@gmail.com with a clear description of what happened to the package to help me diagnose the problem.
  • Once we review the details, a refund will be sent to you based on the number of shrimp, this may take up to 48 hours


Shipping

We do not reimburse shipping. We will reimburse you for dead shrimp, or give you a credit for the shrimp and free shipping on a future order.


Rare cases that void the guarantee:

Please note, in some circumstances, our DOA (death on arrival) policy will be voided:

  • If the package is unsuccessful delivery on the 1st attempt (I will ship to the address you provided on file)
  • The package is left outside for an extended period of time during extreme weather. (Once shipped, a tracking number will be provided, it's your responsibility to take them inside as soon as they are delivered. If the package is left outside more than 2 hrs. from the time of delivery, shipping guarantee will be voided)
  • The package is lost due to package theft (If this happens, please contact your local USPS or UPS to file a claim)


While we do our best to ensure our shrimp are comfortable all the way until your front door,  once they are in your possessions, it is your responsibility: 

  • to make sure your water parameters are within the acceptable ranges for that shrimp type. We recommend having a water testing kit ready at all times.
  • to make sure to drip acclimate the shrimp fish into your tank correctly. We suggest drip acclimating for at least 1 hr before putting them in your tank.
  • to make sure your water doesn't fluctuate too much during the day in their first 7 days.
Based on 280 reviews
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10 out of 10

Very beautiful and healthy shrimp. Everything came well packaged and survived the trip. Overall, the best experience I've had buying shrimp online by far

Some discoloration striaght out the bag but once drip acclimated and settled into tank their true colors came out.

Arrived alive and well. Drip acclimated for about ~3 hours and are looking beautifuln

Arrrived alive and well! Hopefully can start a shrimp colony!

Very happy!

Received all live happy shrimp, plus extras. Couldn’t be happier and planning on purchasing again.

It was amazing they came in perfect. I will be ordering more now.

A Blue Dream

Excellent experience, order confirmation was quick and shipped fairly quick considering the local heatwave. Box arrived timely and in perfect condition. No doas. At least one shrimp was very berried. Definitely recommend Teacher's Pet.

My favorite Amano

I love all Amano shrimps, but the Snow White ones are my current favorite. Beautiful, active shrimp that are the perfect clean up crew. Teacher’s Pet always has lovely shrimp at a good price. I will always buy my shrimp here!

Colorful Amano

I love Amano shrimp for their tank cleaning abilities, and this color morph gives a great pop of color in my tank.

Great for setting up new tank

I used this when setting up my a new tank, and it helped cycle the tank under dark start in 3 weeks. I now use it weekly with water changes. So glad teacher’s pet carries this.

Beautiful

I have had shrimp from other breeders that never bred until I received these shrimp. I have had them for less than six months and I have a ton of babies. I can’t recommend this breeder enough!

Healthy, beautiful, and vibrant!

I ordered 10 but received 12! One sadly passed but the other 11 are doing very well. I love the beautiful glittery pattern on their backs, seem to really love algae wafers, I can draw out all 11 with half a wafer. I've had them for about a week and one even arrived berried! So excited for new little banana boys in my tank! 🍌🦐

Beautiful and arrived alive!

Ordered 5, got 6, all arrived nice and healthy and have made a great addition to my tank.

My new favorite.

These little purple guys are something else. They look black but once they get a little light on them, you see that awesome purple metallic pops out. These have easily become my favorites!

They're one of our favorites too! The older they get the more their purple pops too.

Stunning!

These little guys are beautiful! Their colors and patterns are top notch. All arrived alive and healthy but that’s what you get with teachers pet shrimp!

Perfect!!!

I absolutely love my new little shrimp friends. They look exactly as pictured and are so delightful. All shrimp arrived alive (after being shipped across the country) and they included an extra, and an adorable little leopard ramshorn. And as if that wasn’t enough, there were 4 teeny tiny babies in the bag as well! Everyone has settled well and they are zooming all around and thriving.

I am so very pleased and will absolutely order again in the future.

Good quality shrimp

First order. They look super healthy! All of them survived after few days.

Happy Skittle Shrimps!

These were my first order of shrimp. They were well packaged up for me to pickup. Very colorful group with lots of cool different flavors. Thanks!

First order and it did not disappoint! I was sent an extra and all of them made it safely, they were clearly packed with EXTREME caution, and arrived appearing extremely healthy after their long journey. On top of the care that was taken with selection and packaging, these beauties are ABSOLUTELY STUNNING!

Great service, communication, and packaging. Everything made it to TX in Aug alive and well

Great service, communication, and packaging. Everything made it to TX in Aug alive and well

Great looking shrimp. Will buy from again

Great looking shrimp. Will buy from again

shrimps came today and so far are great!